A number of UEL students have received a phishing email claiming to be from the University’s finance department to say they have been awarded a grant. Students at other universities have been receiving similar emails as part of a nationwide attack.
Clicking on the link opens a webpage styled to look like it is one of the University’s own pages, but it is a fake. The web page asks the student for a large amount of personal data, including date of birth, mother’s maiden name, bank details etc. Once these details are entered a subsequent page, branded to the students bank details is shown. This page asks for further information such as banking telephone passcode, last transactions etc.
This is a sophisticated scam and is being used by criminals to try to steal the identity of students and obtain the necessary information to get passed the security checks for online and telephone banking.
- If you receive such an email, delete it immediately and do not click on the link.
- Never respond to email requests for personal information
- If you have already clicked through the link, contact UEL IT Services immediately on 020 8223 2468. You should also contact your bank.
- Contact UEL IT Services if you are unsure about any email you have received.
UEL Finance will not send you a link in an email to fill personal information on a webpage for processing.
However, if you have previously been in touch with Credit Control for refunds, you may get an email from Credit Control requesting certain information.
If you receive such an email, please check with UEL IT Services (020 8223 2468) before taking any action and they will be able to advise you whether it is genuine.